Listen Profoundly

By Marty Nemko

Nearly everyone thinks they're a good listener--but few are. You, however, can be. The key? Listen profoundly. In an important conversation, devote 100% of yourself to hearing not only what the person is saying, but what's beneath. That does require 100% of your attention--there's no room for judging or devising solutions. When the person stops talking and you sense more could be said, just wait, say mm-hmm, or ask a question that encourages him to say more. The gift of profound listening is among the most difficult to give and among the most beneficial to receive.

What can you do today?
In your next important conversation-perhaps with your boss or romantic partner-try listening profoundly. I'll bet you'll get a great reaction.